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| Abstract |
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Objective To compare the frequency of use of manually operated and touch-free dispensers of sanitizer for hand hygiene.
Methods Manual and touch-free dispensers of alcohol sanitizer were placed in the emergency department and an intensive care unit of a large pediatric hospital for two 2-month periods for each type of dispenser. Counting devices installed in each dispenser and direct observations were used to determine actual frequency of and indications for hand hygiene.
Results The touch-free dispensers were used significantly more often than were the manual dispensers. The means for the number of episodes of hand hygiene per hour were 4.42 for the touch-free dispensers and 3.33 for the manual dispensers (P = .04); the means for the number of episodes per patient per hour were 2.22 and 1.79, respectively (P = .004); and the means for the number of uses of the dispenser per day were 41.2 and 25.6, respectively (P = .02). However, the overall compliance rate was 38.4% (2136 episodes of hand hygiene per 5568 indications for hand hygiene).
Conclusions The type of dispensing system influenced hand hygiene behavior. Nevertheless, overall hand hygiene compliance remained low. In order for interventions to have a major effect on hand hygiene, multiple factors must be considered.
A variety of esthetic and structural factors have been described because of their potential effect on hand hygiene behavior, including the fragrance and feel of products and the location of sinks and dispensers.2,3 Although no evidence indicates that devices that must be manually pressed to dispense cleanser increase the risk of transferring microbes, healthcare staff may express concern about the safety of touching dispensers and may prefer dispensers that are more accessible and easier to use than the manual ones are.4,5 Such concerns may be a deterrent to using manual dispensers. Therefore, the aim of this study was to compare the frequency of use of manually operated and battery-operated, touch-free dispensers of sanitizer for hand hygiene.
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Setting and Sample
The study was done in the emergency department and an intensive care unit (PICU) at a large pediatric hospital The emergency department had 17 beds, 21 sinks, and a total of 25 alcohol sanitizer and 21 soap dispensers. A total of 5 rooms in the emergency department were open and visible from the nurses station: 4 single rooms and 1 large treatment room that accommodated up to 5 children and could be viewed by a single observer. The PICU had 14 beds, 11 sinks, and 12 alcohol sanitizer and 11 soap dispensers. Of the 14 beds, 11 were in an open area so that several patients could be observed simultaneously.
Procedure
In both units, an alcohol-based hand sanitizer (Purell, GOJO Industries, Inc, Akron, Ohio) and regular hand-washing soap (PROVON Mild Lotion Soap, GOJO Industries, Inc) were already in use. The locations of the dispensers were not changed for the data collection periods. Soap dispensers were manual and remained unchanged throughout the study. For manual and touch-free dispensers of alcohol sanitizer, data were collected for 2 months for each type, with a 1-month hiatus between changes in the type of dispenser. This hiatus allowed staff to become familiar with the new dispenser type and helped reduce bias introduced because of the novelty of the touch-free dispenser. In order to control for an order effect (ie, which type of dispenser was used first or second), a crossover design was used. During the first data collection period, staff in the emergency department used the touch-free dispensers and staff in the PICU used the manual type; the type of dispensers in each unit was reversed in the second data collection period.
The frequency of hand hygiene episodes was measured by using both electronic counters and direct observation. Electronic counting devices were installed within each alcohol and soap dispenser throughout the 2 units. Dispenser uses ("hits") were used as an indicator of hand hygiene episodes. At regular intervals, a member of the research team made rounds on the 2 study units and recorded the counter readings from each dispenser. Daily numbers of visits to patients (for the emergency department) and daily patient census (for the PICU) were obtained.
Throughout the 4 months of the study, for approximately 15 h/wk at various intervals throughout the day and night shifts, 3 research assistants observed in 1-hour observation periods the number of actual episodes of hand hygiene and the number of opportunities for hand hygiene that occurred. The research assistants rotated between the 2 study units. For each observation in a unit, a research assistant assumed a position that allowed direct observation of the maximum number of contacts between staff members and patients. Generally, 2 to 5 patients and their environs were included in each observation period. During these observation periods, the research assistants also made sure that all dispensers were filled and functioning well.
Instrument for Observations of Hand Hygiene
The hand hygiene behavior of staff members whose activities could be directly observed was recorded without identifiers by using a hand hygiene observation instrument. On the basis of the 8 indications for hand hygiene listed in the recommendations of the hand hygiene guideline of the Centers for Disease Control and Prevention,1 the research assistant noted when a hand hygiene episode was indicated and whether the staff member used either soap and handwashing or the alcohol sanitizer.
Previous interrater reliability estimates of 0.94 to 0.98 were reported for an earlier version of this instrument.6 Before the study began, interrater reliability was established between the research assistants and the investigators to ensure more than 95% agreement.
Data Analysis
To calculate statistical power for this study, we made several assumptions. Because we had no way of knowing the degree to which use of the manual and touch-free dispensers would differ, we had to assume a numerical value to express the expected difference/correlation (ie, an effect size) in order to determine an appropriate number of data points for analysis. For an effect size of 0.20 and a 90% chance of detecting that difference if the difference exists, 265 data points (ie, product uses) would be needed. The hours of observation for both dispenser types provided more than sufficient data points to detect this level of correlation.
From the observational data, a hand hygiene compliance rate was calculated as the proportion of times a hand hygiene episode actually occurred after it was indicated (hand hygiene occurrence/hand hygiene indication). The means for the number of indications for hand hygiene were calculated according to indications per patient per hour and then compared between units and between dispenser types by using the Mann-Whitney nonparametric test. Comparisons of frequency of hand hygiene episodes between dispenser types were made for the alcohol dispensers only, because touch-free dispensers were not used for the soap dispensers.
The means for the number of hand hygiene episodes per day for the manual and touch-free alcohol dispensers were estimated by averaging the total number of dispenser uses per unit per day. This mean number of episodes per day was divided by the daily patient census (for the PICU) or daily number of patient visits (for the emergency department) to determine the mean number of hand hygiene episodes adjusted by patient care day or patient visit. For the mean number of episodes per patient per hour, the mean number of episodes per day was divided by 24 (hours). This number controlled for variations in the number of patients. A t test or the nonparametric Mann-Whitney test was used to compare this adjusted hand hygiene frequency and number of dispenser hits between the 2 dispensing systems. Data were analyzed by using SPSS software (SPSS Inc, Chicago, Ill). All statistical tests were 2-tailed, and the results were considered statistically significant at P < .05.
| Results |
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Although 5568 indications for hand hygiene occurred, a mean of 18.2 indications per hour (5568 per 306 hours), only 2136 episodes of hand hygiene occurred, a mean of 7.0 episodes per hour (2136 per 306 hours). The overall hand hygiene compliance rate was 38.4% (2136/5568), and in 79.4% (1696/2136) of the episodes, the alcohol sanitizer was used.
The most frequent indications for hand hygiene were as follows: before direct contact with a patient, after touching a patients intact skin, after contact with inanimate objects in a patients vicinity, and after removing gloves (Table 1
). The mean number of indications for hand hygiene per patient during the time the touch-free dispenser was in use did not differ significantly from the mean number during the time the manual dispenser was in use (5.76 vs 5.47 indications, respectively; P = .23), but the mean number of indications for hand hygiene per patient was significantly greater in the PICU than in the emergency department (6.12 vs 5.16 indications, respectively; P = .02). Total compliance rates did not differ significantly between the emergency department and the PICU (35% vs 41%, respectively; P = .07).
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| Based on the indications for compliance with the Centers for Disease Control and Preventions guidelines for hand hygiene, this study found a 38% compliance rate for hand hygiene activities, with no difference between the emergency department and the pediatric intensive care unit.
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According to the observational data for both units combined, for the alcohol sanitizer, the touch-free dispensers were used significantly more often than the manual dispensers were (mean number of hand hygiene episodes per patient per hour 4.42 vs 3.33, respectively, P = .04) and significantly more often for hand hygiene episodes before direct contact with patients (1.58 vs 1.26, P = .003; Table 2
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| Discussion |
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| Hand hygiene episodes were more frequent with the touch-free dispenser than with the manual dispenser.
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Although some have reported that hand hygiene compliance improved after the installation of alcohol dispensers,810 Muto et al11 found that compliance did not improve when alcohol dispensers were placed by every patients door in 2 units. That study11 was done, however, before publication of the hand hygiene guideline of the Centers for Disease Control and Prevention, and only manual dispensers were tested. The results of Muto et al are comparable to those of several other studies,12,13 in which investigators found that simply increasing the number of handwashing sinks did not increase the frequency of hand hygiene.
An alternative dispensing system that has been successful in increasing the frequency of hand hygiene is individual, pocket-sized bottles of alcohol sanitizer.10,14,15 Use of this system seems to be more widespread in Europe than in the United States and to our knowledge has not been widely adopted in the United States as part of an overall hand hygiene program. A potential barrier to its use is the extra cost that would occur if staff members carried bottles of sanitizer with them out of the institution. Nevertheless, use of individual bottles may be cost-effective in the long run, and further economic analyses of various delivery systems are indicated. Measurement of compliance, however, would be more complicated if a combination of wall-mounted and individual dispensers were available.
Other researchers have discussed the importance of ensuring that dispensers are functioning and well maintained; in one study,4 dispensers were often either nonfunctional or empty. Nonfunctional or empty dispensers were not a problem in our study because the dispensers were monitored routinely. Hence, differences in dispenser use could not be attributed to the functioning of the dispensers. Of note, although the cost of touch-free dispensers may be comparable to that of other dispensers, the touch-free devices require batteries for operation. Although the battery life is purported to be 2 years and a warning light on the dispenser makes it possible for housekeepers to readily detect the need for refill or battery change, the additional cost for battery operation may be a consideration in some settings. Further, we found that the hands-free dispensers were more complicated than the traditional manual units, and additional training of housekeeping staff in appropriate use and maintenance of the touch-free dispensers was needed.
Regardless of any improvement associated with use of the touch-free dispensers, hand hygiene was clearly suboptimal in both units in our study. This finding is consistent with the results of previous studies10,16,17 in which adherence to hand hygiene guidelines was poor.
Practical Methods for Monitoring Hand Hygiene Compliance
On the basis of our results, we suggest that a feasible unit-specific performance monitoring system for hand hygiene can be developed. In our study, we used electronic counters installed in each alcohol and soap dispenser, as is sometimes done in the food service industry. One potential monitoring system is use of a smaller number of counters and extrapolation of the number of uses of the dispensers with those counters to represent the number of uses of all dispensers in a clinical unit or even a whole facility. A manageable compliance program could be designed around ongoing use of these counters.
| Electronic counters installed in dispensers may be a practical way of monitoring hand hygiene compliance.
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A second alternative for monitoring hand hygiene is to use the volume of hand hygiene products used as an indicator of the number of hand hygiene episodes. Two baseline parameters would be needed to develop a performance monitoring system to assess appropriate hand hygiene practice: the number of indications for hand hygiene and the number of actual occurrences of hand hygiene. The volume of product used could be determined for known values of these 2 parameters and could be used as a comparative value. Table 3
summarizes the calculations necessary to use product volume as an indicator to determine a hand hygiene compliance rate.
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Because this study was conducted in a pediatric emergency department and a PICU, the results may not be generalizable to other hospital settings. Further, hand hygiene activity only reflected those beds that could be directly observed and may not have been representative of practices on the entire unit. Another limitation of the study is that most observations were made during the day, and as in all observational studies, behavioral changes among the persons being observed are possible. Finally, the time frame of the study was just a few months. Because hand hygiene behavior is ingrained and difficult to change, the full effect of the intervention may not have been achieved during the study period.
| Summary and Recommendations |
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| ACKNOWLEDGMENTS |
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To purchase reprints, contact The InnoVision Group, 101 Columbia, Aliso Viejo, CA 92656. Phone, (800) 809-2273 or (949) 362-2050 (ext 532); fax, (949) 362-2049; e-mail, reprints{at}aacn.org.
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When critically appraising this issues AJCC journal club article, "Hand Hygiene Behavior in a Pediatric Emergency Department and a Pediatric Intensive Care Unit Using 2 Dispenser Systems," consider the questions and discussion points listed below.
Study Synopsis: The purpose of this study was to compare the frequency of hand hygiene practices in a pediatric emergency department and a pediatric intensive care unit (PICU) using manually operated or touch-free dispensers. A crossover study design was used with the emergency department and PICU using both types of dispensers, each during different data collection intervals. During two 2-month periods, total hand hygiene episodes per hour were monitored using manual and touch-free dispensers for alcohol sanitizer. Direct observations were used to determine indications for hand hygiene and electronic counting devices installed in each dispenser provided a count of hand hygiene episodes per hour. The study results revealed that there were significantly more total hand hygiene episodes per hour with the touch-free dispensers compared with the manual alcohol dispensers (P = .04). The most frequent indications for hand hygiene were "before direct contact with patient," "after touching patients intact skin," "after contact with inanimate objects in patient vicinity," and "after removing gloves." The results indicate that the dispensing system is an important factor in hand hygiene. Yet, the overall hand hygiene compliance rate was low (38.4%), indicating that other efforts to improve hand hygiene need exploration.
Information From the Authors: Elaine Larson, RN, PhD, lead author of this journal club article, provided additional information about the study. Larson explained that the idea for the study came about from examining the literature on previous research on hand hygiene. She reported, "Adherence to hand hygiene is generally poor in every study conducted. Although alcohol hand hygiene products have been shown to improve adherence, it is still poor. We wanted to assess the impact of an equipment change on adherence." Larson explained that the study was designed to specifically compare staff use of alcohol sanitizer using a manually operated or touch-free dispenser. Larson added, "Staff were informed of the study both verbally and with written posters and announcements placed in the units." She shared that the decision was made to test use of the 2 dispensers at different time frames and added, "In previous work, we have noted that some dispensers, because of their location, are used considerably more than others, so it would not have been possible to, for example, use dispensers in every other site. Another option might have been to put the 2 types of dispensers side by side and let staff choose. However, that would have meant considerable more expense and disruption in already busy and high risk units. Also, the walls would have needed to be repainted or touched up after removing one or both dispensers, so the hospital requested that we simply replace one dispenser type with the other in the same location. Hence, there were practical and cost considerations, but also we avoided confounding the study by not changing the dispenser location."
Implications for Practice: According to the study results, the use of touch-free alcohol dispensers resulted in significantly more hand hygiene episodes per hour, and more dispenser use per day. Larson reported that the most surprising finding of the study was the low rate of hand hygiene compliance (38.4%). She explained, "Even though hand hygiene improved with the touch-free dispenser and even though staff knew that observations were being made, hand hygiene frequency was still so low." It becomes evident that additional research is needed to examine factors influencing hand hygiene behaviors. Larson concluded, "Even the best products and equipment have little chance of improving patient outcomes if they are not used!"
Journal Club feature commentary is provided by Ruth Kleinpell.
This article has been cited by other articles:
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M. McGuckin, R. Waterman, and J. Govednik Hand Hygiene Compliance Rates in the United States--A One-Year Multicenter Collaboration Using Product/Volume Usage Measurement and Feedback American Journal of Medical Quality, May 1, 2009; 24(3): 205 - 213. [Abstract] [PDF] |
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